Privacy Policy

Last updated: September 10, 2026

Salt & Paws respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when visiting our website, requesting service, or becoming a Salt & Paws customer.

Information We Collect

We may collect information you provide directly to us, including your name, email address, phone number, service address, ZIP code, pet information, property access instructions, service preferences, and other information needed to provide and manage your service.

We may also collect limited technical information when you use our website or online booking tools, such as browser, device, and website usage information.

How We Use Your Information

We may use your information to determine service availability, provide and manage services, communicate about appointments and account activity, process payments, respond to questions, improve our services, and send service-related or promotional communications where permitted by law.

Service Providers

We may share information with service providers that help us operate our business, such as scheduling, customer-management, payment-processing, website, communications, and analytics providers. We provide information only as reasonably necessary for these providers to perform services on our behalf.

Payment Information

Payments may be processed by third-party payment processors. Salt & Paws does not directly store complete payment card information when payment information is handled by our payment processor.

Text Messages and Email

If you provide your phone number or email address, we may use it for service-related communications such as scheduling, account updates, and service notifications. Marketing communications will be sent only as permitted by applicable law and your communication preferences. You may opt out of marketing messages using the instructions provided with those messages.

Information Security

We use reasonable administrative and technical measures designed to protect the information we maintain. No internet-based system can be guaranteed to be completely secure.

Your Choices

You may contact us to ask questions about your personal information or request that we update or delete information we maintain about you, subject to applicable legal and business recordkeeping requirements.

Changes to This Policy

We may update this Privacy Policy periodically. Any updated version will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Salt & Paws
hello@saltandpawssd.com